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Support

Contact Us

Real humans, quick replies. Whether it is an access issue, a payment question, or feedback on the System — we would love to hear from you.

Last updated: 16 October 2026

1

Email support

Write to hellochartervault@gmail.com. We reply within 24–48 hours, Monday to Saturday.

2

WhatsApp support

For the fastest reply, message us on WhatsApp at +91 82638 12679 — ideal for quick access or payment questions during launch week.

3

Business address

CharterVault is an independent digital-products business based at Pune 37, Maharashtra — 411037, India. This is our registered business location for all support, billing, and legal correspondence.

4

Payment or access issue

  • Share the email address used at checkout.
  • Share your payment or order ID.
  • Tell us what you see on screen — we will restore access quickly.
5

Before you write

  • Access is lifetime — re-check the access link in your confirmation.
  • The System opens on mobile, tablet, and laptop in view-only mode (no download or print).
  • Not sure about buying? Read the free sample chapter first.
6

Community

Join the CharterVault community channel for revision prompts, answer-writing tips, and updates on new releases.

7

Business & collaborations

For bulk licences for a batch, institute tie-ups, or partnership enquiries, email us with the subject line “Partnership”.

Questions about this page? Write to us at hellochartervault@gmail.com and we usually reply within 24–48 hours.